Extraction logs
Main log of the extraction process is located in export folder, filename is “log_full.txt”. It contains information about extracted files and everything else you can see on the screen during extraction process and during the report generation.
The summary of items that were extracted and what has failed during the extraction process (if there were failures) is in the "log_short.txt".
Screenshots of user settings are located in the export folder, at “pdf_files/wizard_screenshots” or “html_files/wizard_screenshots”.
Application Logs
Application logs store information about how application runs and possible errors, it is stored in file main.log located in “Documents/MOBILedit Forensic Express/Logs”. If the incident is reproducible, we recommend to delete this file and run the program again in order to get fresh logs.
Communication logs
There are also communication logs, located in “Documents/MOBILedit Forensic Express/Logs”. If the incident is reproducible, we recommend to delete its content and run the program again in order to get fresh logs of the incident.
You can read more details here:
Related Articles
Send us logs
We hope to resolve the problem you have encountered as soon as possible, but the solution for this problem cannot be determined without some very important information that we will need your help to acquire. This important information is stored in ...
What payment types are available?
Credit or debit card Compared with all other payment types, paying by credit card ensures the fastest order processing. We accept Visa, MasterCard, American Express, JCB, and Diners Club credit cards, as well as Maestro debit cards issued in the UK. ...
How to create Logs
Here's a quick guide of how to create logs: 1. Go to %DOCUMENTS%\Camera Ballistics on the PC you have this issue on 2. Open the „Settings.ini“ file in notepad There should be [drvman] and [Settings] sections in there, ...
How to create logs
Here's a quick guide of how to create logs: 1. Go to %DOCUMENTS%\Phone Copier Express on the PC you have this issue on 2. Open the „Settings.ini“ file in notepad There should be [drvman] and [Settings] sections in ...
How to get communication logs
1. Start MOBILedit Forensic Express 2. On home screen click on "Settings" 3. Select a level of logging and set the max log size to 4096KB: "Logging off" is for best performance, "Debug" is best if you will send logs to us with a bug or issue report. ...