Here's a quick guide of how to create logs:
1. Go to %DOCUMENTS%\Camera Ballistics on the PC you have this issue on
2. Open the „Settings.ini“ file in notepad
There should be [drvman] and [Settings] sections in there, kindly rewrite these parameters as per below
[drvman]
MaxLogSize=20000000
EnableLogging=1
LogLevel=5
[Settings]
PortLogLevel=5
3. Save file and restart Camera Ballistics
4. Reproduce the issue exactly like how it happened
5. Close Camera Ballistics
6. ZIP the Logs folder, which is in %DOCUMENTS%\Camera Ballistics and send it to us
7. Delete this Logs folder after you send it to us, to clean up your PC
8. Rewrite all previous values in the Setting.ini to 0
(having them at higher numbers will cause Camera Ballistics to keep logging and take a lot of space from your disk)