To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be connected to a PC by USB cable, which transfers data faster or via Wi-Fi which is easier.
Now enjoy our product! You don't need to do anything else, MOBILedit will find your phone automatically.
In case you have connected your phone to the PC prior to step 3 above, wrong driver might have been installed to it by Windows. That would cause MOBILedit not to recognize the phone.
Here is a guide on how to remove the Windows incorrect driver by our Universal android one.
If your phone doesn't connect
MOBILedit will require the installation of a small app called Connector into your phone. If it does not install automatically we recommend to reconnect the phone and restart MOBILedit or download the Connector app directly from Google Play . In case you have a Xiaomi phone, allow required settings prior to installation.
USB debugging not turning on? RSA key not showing on the screen? Try turning the USB debugging off and on again after you connected the phone.
Make sure that the phone is not set in Mass Storage mode.
If you use any other phone tool, such as HTC Manager, Eclipse, Android Studio, you need to stop ADB process in Task manager or uninstall the software, if it doesn't help.
In case you are using Windows 7 OS and your phone is not automatically connected, nor recognized, please follow the article of Manually changing the ADB driver .
Problems with connecting a Huawei phone? Go here to check how to avoid them.
Problems with connecting a Xiaomi phone? Go here to check how to avoid them.
All Android phones are supported except some special and incompatible models. The easiest way to check if your phone is supported is to download MOBILedit and connect your phone.
How to connect phone via Wi-Fi
You can also connect your Android phone via Wi-Fi , it is easier, but the phone and PC need to be on the same network, please read instructions .
Whats is supported Windows Phone is a very closed OS, which gives it better security and stability, but there is no tool available to fully manage the phone content. You can manage files using a few tools but you can not manage your contacts, ...
By connecting Windows Phone via cable you can write contacts to the phone, but not read them. How to write contacts via USB cable Plug your phone into the computer via USB cable. Your phone will then automatically appear on the main page. If not, ...
If you connect via Bluetooth you will only be allowed to read contacts, nothing more. Please note: These instructions are for Windows version 8 and higher. How to read contacts via Bluetooth First you must setup Bluetooth on both your phone and your ...
An iPhone can be connected by cable or via Wi-Fi. All iOS versions are supported. Download our printable instruction sheet here Connecting iPhone by USB cable Install correct Apple drivers if necessary Unlock the phone´s screen - use Lockdown method ...
Allow USB debugging and installing of non-Market applications: Make sure you enable USB Debugging in Settings > Applications > Development Allow installation of non-Market applications in Settings > Applications > Unknown sources Make sure that the ...