In order to have successful phone connection the phones will require a few simple settings, and the proper drivers should also be installed which will allow the computer and phones to communicate with each other (if you have not installed the drivers already).
For step-by-step guidance on the process, click on the 'How to connect' icon with Phone Copier Express open. You can also download our A4 printable instruction sheet here.
At the bottom of this article there are also a few links to help with connection depending on the model of your phone. If you do not have an iPhone or Android phone please click on the 'How to connect' icon in Phone Copier Express to find your phone model and get guidance on connection.