What will happen after I place my order?

What will happen after I place my order?

You will immediately receive confirmation of the transaction after entering your order online. You will also receive confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt.


If you selected the credit/debit card or online wire transfer payment option during the order process, your product will be delivered immediately or within 48 hours in the case of delivery via e-mail. If you ordered a physical product, shipping via postal mail or parcel service will be initiated immediately.


If you selected a different payment type, you will receive detailed information with your order confirmation on how to make your payment. You will receive your product after payment has been received.


If you fail to receive a confirmation after submitting your order, please contact our customer service team.

    • Related Articles

    • How can I order?

      Please be sure to carefully fill out all of the "Personal Information" fields in the order form. It is especially important to enter the correct e-mail address because all necessary information and receipts, and generally the product you ordered ...
    • How will I receive my invoice?

      An invoice for your order will be issued only after payment is received. For orders paid by credit card or direct debit from your bank account (electronic debit or online wire transfer), we will issue an invoice immediately. For orders paid by wire ...
    • How can I cancel my order?

      For questions about a cancellation, please contact our support team at support@compelson.com in writing (by e-mail) and briefly explain why you would like to cancel the order. Your request will be reviewed within 2 business days. We will notify you ...
    • How secure is the order process?

      Our order process is hosted by the largest and most trusted e-commerce company Digital River Inc., and is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit ...
    • SIM Clone - PIN protected card

      If you want to clone a SIM card that is protected with a PIN code, only the ICCID and IMSI will be cloned. No content such as contacts or messages is available. But, if the SIM card is unprotected or if the PIN code is known and you can unlock the ...