How secure is the order process?
Our order process is hosted by the largest and most trusted e-commerce company Digital River Inc., and is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet. All of the data entered on the protected pages is encrypted using the SSL (Secure Socket Layer) protocol. These servers support SSL Version 3 and 168-bit Triple DES encryption. The RSA module and SSL sessions feature 1024-bit encryption.
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How can I order?
Please be sure to carefully fill out all of the "Personal Information" fields in the order form. It is especially important to enter the correct e-mail address because all necessary information and receipts, and generally the product you ordered ...
What will happen after I place my order?
You will immediately receive confirmation of the transaction after entering your order online. You will also receive confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt. If you selected ...
Analyze - process photos
Once you have created a reference sensor fingerprint you can use the Analyze function to take a folder of photos as an input, and Camera Ballistics will determine whether they were actually taken by a certain camera (of which you have the ...
How can I cancel my order?
For questions about a cancellation, please contact our support team at support@compelson.com in writing (by e-mail) and briefly explain why you would like to cancel the order. Your request will be reviewed within 2 business days. We will notify you ...
How will I receive my invoice?
An invoice for your order will be issued only after payment is received. For orders paid by credit card or direct debit from your bank account (electronic debit or online wire transfer), we will issue an invoice immediately. For orders paid by wire ...