MTP connection

MTP connection

It seems you have connected your phone without drivers installed in your system. Please uninstall Windows MTP drivers for your phone from Windows (in Device Manager) and install our driver pack or visit manufacturers website and get latest drivers for your device.


Make sure that  USB Debugging  is enabled on your device!

In case you use an Android phone which has been connected as MTP you can still manage your files.


Sometimes Windows do not install the driver correctly and you have to reinstall it manually. MOBILedit can do the job for you or you can do it in Device Manager.

    • Related Articles

    • Connecting in MTP mode

      Some phones tend to automatically connect in "charge only" mode. To ensure the fastest possible communication speed and transfer speed, please change the connection mode to MTP (Media Device). You can follow these steps in order to do it. 1. Swipe ...
    • Bluetooth connection

      To find out how to connect a phone through Bluetooth:   Before beginning the Bluetooth connection process, please make sure: the phone is switched on Bluetooth is enabled on the phone the phone is in the visible mode (Bluetooth settings) ...
    • How to connect a phone

      MOBILedit Connection Wizard helps you to establish the connection between a computer and a mobile device. Click on one of the links below for help with that specific method: Via data cable Via Wi-Fi connection (Android, iPhone) Via BlueTooth Via ...
    • MOBILedit PRO - iOS app

      Cloud Upload/Download Serves for backups and phone to phone migrations. Upload your contacts for storing and download them to any other phone. We have developed a similar application for Android, Samsung Bada, Nokia Symbian and even any old phone. ...
    • Connecting a Symbian device

      The process of connecting modern Symbian 9 smartphones does not differ from connecting a regular phone and requires no extra steps. However, if you are connecting an older phone made before 2005, please keep reading. Installing and Using MOBILedit ...