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            System requirements

            To enjoy the best possible user experience, we recommend the minimum system requirements to be as follows:

            • CPU: Intel core i3 is minimum, i7 is recommended for concurrent extractions
            • RAM: 4 GB as minimal configuration, 16 GB is recommended for analyzing phones with a lot of data
            • HDD: free space of 20 GB on the system drive, plus suitable storage space for the reports
            • OS: 64-bit OS is required, Windows 7 SP1 and above (Windows 7 SP1, Windows 8.1 or Windows 10).  32-bit version can be used in special occasions, it is not recommended for processing more data and can be either downloaded or requested on demand.
            • Minimum screen resolution: 1024x768, recommended 1920x1080
            • High quality cables (mini USB, iPhone variations) for connecting the phones are essential

            iTunes installation is not required for retrieving data from iPhones as we are connecting to the phones directly. If iTunes is installed and running on the computer the connection service has to be stopped first, which can be done from the main program window.

            Updated: 07 Mar 2018 06:43 AM
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