How will I receive my invoice?
An invoice for your order will be issued only after payment is received. For orders paid by credit card or direct debit from your bank account (electronic debit or online wire transfer), we will issue an invoice immediately. For orders paid by wire transfer or check, you will first receive an order confirmation, and the invoice will be issued after payment is received. In any case, we will automatically e-mail your invoice or order confirmation to your billing address. The order documents are sent with the e-mail as PDF attachments.
In addition, you can view and print your order documents at any time after completing your order. Just log on to the secure "My Account" area. You will find an overview of your orders and all accompanying documents there.
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What will happen after I place my order?
You will immediately receive confirmation of the transaction after entering your order online. You will also receive confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt. If you selected ...
How can I order?
Please be sure to carefully fill out all of the "Personal Information" fields in the order form. It is especially important to enter the correct e-mail address because all necessary information and receipts, and generally the product you ordered ...
What payment types are available?
Credit or debit card Compared with all other payment types, paying by credit card ensures the fastest order processing. We accept Visa, MasterCard, American Express, JCB, and Diners Club credit cards, as well as Maestro debit cards issued in the UK. ...
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Due to Android´s policy changes, applications now do request permissions separately. After updating to a newer version of Forensic Express, you will be asked to confirm them manually. Connector app is installed automatically, in case you are ...
How can I cancel my order?
For questions about a cancellation, please contact our support team at support@compelson.com in writing (by e-mail) and briefly explain why you would like to cancel the order. Your request will be reviewed within 2 business days. We will notify you ...