Connecting Windows Phone

Connecting Windows Phone

Whats is supported

Windows Phone is a very closed OS, which gives it better security and stability, but there is no tool available to fully manage the phone content. You can manage files using a few tools but you can not manage your contacts, messages and others.

We worked hard to offer maximum possible. Our software can read contacts from this phone using Bluetooth. MOBILedit can also write contacts into this phone. It is impossible to manage contacts online, but you can write contacts using Phone Copier Express or Data Transfer plugin in MOBILedit.

So you are able to:
  • Read contacts using Bluetooth
  • Write contacts using cable connection and our driver (not available for Forensic products)
  • Manage your media files 

How to connect Windows Phone

What you need is a device driver for Windows and your specific phone, you can download it from manufacturer's website or here.

Connecting Windows Phone via USB cable


It is not recommended to have Zune software installed. This software will block your connection with our software. If you have installed Zune by accident and want to work with our software, please uninstall your Zune software. During the driver installation you will be prompted by your operating system to confirm acceptance of our driver.

Windows CE Phone connection

Download the phone driver here. If you are using the computer with the version of the WIndows 10 1703 and above it is necessary to do the settings change.

After driver install, it is necessary to right click on Start, and then click on Computer Management /Services & Applications /Services.
Scroll down to right-click on "Windows Mobile-2003-based device connectivity" to select Properties / Log On.
Switch to "Local System account" with checking "Allow service to interact with desktop" then click OK.

    • Related Articles

    • Connecting an Android phone

      To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be ...
    • Connecting Windows Phone via USB cable

      By connecting Windows Phone via cable you can write contacts to the phone, but not read them. How to write contacts via USB cable Plug your phone into the computer via USB cable. Your phone will then automatically appear on the main page. If not, ...
    • Connecting Windows Phone via Bluetooth

      If you connect via Bluetooth you will only be allowed to read contacts, nothing more.  Please note: These instructions are for Windows version 8 and higher. How to read contacts via Bluetooth First you must setup Bluetooth on both your phone and your ...
    • Connecting an iPhone

      An iPhone can be connected by cable or via Wi-Fi. All iOS versions are supported. Download our printable instruction sheet here Connecting iPhone by USB cable Install correct Apple drivers if necessary Unlock the phone´s screen - use Lockdown method ...
    • Bluetooth connection

      To find out how to connect a phone through Bluetooth:   Before beginning the Bluetooth connection process, please make sure: the phone is switched on Bluetooth is enabled on the phone the phone is in the visible mode (Bluetooth settings) ...