About purchase
Where can I get info about my license?
MOBILedit and MOBILedit Forensic (The process is the same for both MOBILedit and MOBILedit Forensic) Open the application Click on the little key icon in the upper right corner of the window (as shown on the screenshot) A small window will open ...
How can I cancel my order?
For questions about a cancellation, please contact our support team at support@compelson.com in writing (by e-mail) and briefly explain why you would like to cancel the order. Your request will be reviewed within 2 business days. We will notify you ...
What will happen after I place my order?
You will immediately receive confirmation of the transaction after entering your order online. You will also receive confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt. If you selected ...
Can I enter different addresses for billing and delivery?
You can indicate different addresses for billing and delivery for both online orders and for orders placed with customer service. We will first need your billing address, but you will be able to enter a different delivery address at a later point in ...
How can I order?
Please be sure to carefully fill out all of the "Personal Information" fields in the order form. It is especially important to enter the correct e-mail address because all necessary information and receipts, and generally the product you ordered ...
How will I receive my invoice?
An invoice for your order will be issued only after payment is received. For orders paid by credit card or direct debit from your bank account (electronic debit or online wire transfer), we will issue an invoice immediately. For orders paid by wire ...
What currencies do you accept?
When ordering online, you can select from a number of currencies to display product prices in additional currencies apart from the billing currencies.
What payment types are available?
Credit or debit card Compared with all other payment types, paying by credit card ensures the fastest order processing. We accept Visa, MasterCard, American Express, JCB, and Diners Club credit cards, as well as Maestro debit cards issued in the UK. ...
How secure is the order process?
Our order process is hosted by the largest and most trusted e-commerce company Digital River Inc., and is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit ...
Popular Articles
Connecting an Android phone
To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be ...
Connecting Windows Phone
Whats is supported Windows Phone is a very closed OS, which gives it better security and stability, but there is no tool available to fully manage the phone content. You can manage files using a few tools but you can not manage your contacts, ...
How to enable USB debugging
Android 4.2 and higher The USB Debugging is in the “Developer Options” menu item, but it is hidden, you need to reveal it first: 1. Go to Settings -> About Phone. 2. Go to “Build Number” at the end of the Scroll list. 3. Tap on “Build Number” ...
Xiaomi-MIUI backup
If you have a non-rooted Xiaomi phone you can get better results by extracting data from an MIUI backup than you would get using a classic 'full content' extraction. Choose the "import data" option: Below you find a step-by-step guide for creating ...
How to use the SIM Cloning tool
Keep in mind that the cloned SIM card will NOT connect to the network! The special MOBILedit rewritable SIM card and original SIM card are required. 1) Connect MOBILedit's SIM card reader and insert the SIM card you wish to copy. (If you don't know ...