Issues while connecting phone?
If you are unable to connect your
phone to MOBILedit, you should check these hints. These are often the
key to connect your device:
sure your phone is supported
Check the list of supported phones. Make sure to
only use connection types that are indicated as being supported.
connecting a smartphone?
Smartphones like Android, iPhone or Symbian have a different interface's and
most models require installation of a small application that allows
communication with the device. Please continue to the appropriate article: How to connect smartphones.
the driver of your cable or Bluetooth stack
Most connection problems are caused by incorrect or missing
drivers. Please make sure that your driver is both up to date
and correctly installed. You can download it from the phone
manufacturer's website. It is also possible to use MOBILedit cable driver
pack, which can be downloaded here.
all other applications that may be using USB or Bluetooth ports.
Some PC suites run in the background of your system. We recommend using
task manager to close running processes so that they do not interfere with the connection between your phone and MOBILedit.
another connection type
Some phones cannot be connected via cable (although being the preferred method), but connection via Bluetooth or Wi-Fi is
supported (and vice versa). Find your phone in the list of
supported phones to determine if this is the case.
pair your phone using Windows Bluetooth Wizard (Bluetooth only)
After you have already established a Bluetooth connection in Windows
and paired the devices, simply run MOBILedit and the phone will be
found immediately. If you are unable to pair your phone with Windows,
then you should contact your computer administrator for help.
MOBILedit with your phone on another computer
Some combinations of computer software installed on a PC may block
communication between a phone and MOBILedit This step will determine if
this is the case.
our technical support
us directly or use the form available in MOBILedit
in the menu "Help / Tell us your feedback...".
Our experts will help you to solve the problem.
Connecting Windows Phone
Whats is supported Windows Phone is a very closed OS, which gives it better security and stability, but there is no tool available to fully manage the phone content. You can manage files using a few tools but you can not manage your contacts, ...
Connecting an Android phone
To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be ...
Connecting Windows Phone via USB cable
By connecting Windows Phone via cable you can write contacts to the phone, but not read them. How to write contacts via USB cable Plug your phone into the computer via USB cable. Your phone will then automatically appear on the main page. If not, ...
Connecting Windows Phone via Bluetooth
If you connect via Bluetooth you will only be allowed to read contacts, nothing more. Please note: These instructions are for Windows version 8 and higher. How to read contacts via Bluetooth First you must setup Bluetooth on both your phone and your ...
Connecting an iPhone
An iPhone can be connected by cable or via Wi-Fi. All iOS versions are supported. Download our printable instruction sheet here Connecting iPhone by USB cable Install correct Apple drivers if necessary Unlock the phone´s screen - use Lockdown method ...