We need your feedback!

We need your feedback!

Something went wrong? Our developers improve the software stability in every new release. We test our application in our office but there can be some situations we would not be able to simulate the problem here. That is the reason why we need your feedback. After you report some problem we can focus on it and usually manage the fix in few days. 

What do we need from you? 

 

  • Specify what operation were you doing while the error occurred
  • Tell us what phone and what type of connection do you use 
  • What version of MOBILedit do you use and your activation key (if you have some)

 

With all these information our developers will be ready to take a closer look at your problem. 

If there would be no feedback from you we would not be able to improve the software, so you are the part of this eco system!

    • Related Articles

    • Communication

      The communication tab is dedicated to troubleshooting. Communication Timeout- By increasing this setting you allow connected devices more time to respond. This setting may cause longer waiting periods when the device doesn't respond properly. Log ...
    • Connecting an Android phone

      To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be ...
    • Updates

      The Check for Updates UI has changed since the release of version 5.0. Upon clicking on the "Check for updates" button you will be shown the following screen informing you about any available updates of the software itself, or of some of the features ...
    • Flash phone with recovery image (TWRP)

      Every Android phone has a "recovery“ partition which is by default used for performing factory resets using an OEM’s preloaded tools. However, this partition can be modified in order to replace the default tools by third-party recovery tools such ...
    • Connecting Windows Phone

      Whats is supported Windows Phone is a very closed OS, which gives it better security and stability, but there is no tool available to fully manage the phone content. You can manage files using a few tools but you can not manage your contacts, ...