Connecting in MTP mode

Connecting in MTP mode

Some phones tend to automatically connect in "charge only" mode. To ensure the fastest possible communication speed and transfer speed, please change the connection mode to MTP (Media Device).

You can follow these steps in order to do it.

1. Swipe down on your phone and find the notification about "USB options". Tap on it.


2. A page from settings will appear asking you to select the desired connection mode. Please select MTP (Media Transfer Protocol).
    MTP basically lets you browse files and folders stored on your device, however some phones may be required to be unlocked in order to enable MTP


3. Wait for your phone to automatically reconnect. Your notifications should then look like this.



Some phone models (i.e. Huawei) have this option done a bit differently in the UI. After swiping down you´ll find the following notification, simply select "Files" and you´re done.




For Android 6.0 and higher users:

Upon connecting, your phone will ask for a permission for the PC connection to access data and files. Simply click on the "Allow" button and you´re all set.


    • Related Articles

    • Recovery mode

      This page contains information about how to use a recovery mode in order to extract more data from an Android device. Main values of this feature are: Extraction from both rooted and non-rooted devices without knowing their screen lock password ...

    • Connecting an Android phone

      To achieve a successful phone connection, there are a few important steps that must be taken for this or any other tool. This is only required for the first time, then you can enjoy the functionality of all our products. An Android phone can be ...

    • Connecting Windows Phone via USB cable

      By connecting Windows Phone via cable you can write contacts to the phone, but not read them. How to write contacts via USB cable Plug your phone into the computer via USB cable. Your phone will then automatically appear on the main page. If not, ...

    • MTP connection

      It seems you have connected your phone without drivers installed in your system. Please uninstall Windows MTP drivers for your phone from Windows (in Device Manager) and install our driver pack or visit manufacturers website and get latest drivers ...

    • Connecting Windows Phone via Bluetooth

      If you connect via Bluetooth you will only be allowed to read contacts, nothing more.  Please note: These instructions are for Windows version 8 and higher. How to read contacts via Bluetooth First you must setup Bluetooth on both your phone and your ...