How can I cancel my order?

How can I cancel my order?

For questions about a cancellation, please contact our support team at support@compelson.com in writing (by e-mail) and briefly explain why you would like to cancel the order. Your request will be reviewed within 2 business days. We will notify you of the result by e-mail. Any credit will be refunded to your credit/debit card, if used when ordering, or you will receive a wire transfer or check (U.S./Canada).
    • Related Articles

    • How can I order?

      Please be sure to carefully fill out all of the "Personal Information" fields in the order form. It is especially important to enter the correct e-mail address because all necessary information and receipts, and generally the product you ordered ...
    • How secure is the order process?

      Our order process is hosted by the largest and most trusted e-commerce company Digital River Inc., and is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit ...
    • What will happen after I place my order?

      You will immediately receive confirmation of the transaction after entering your order online. You will also receive confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt. If you selected ...
    • Saving of the result

      The final screen offers several options of what to do with the optimized contact list. The contact list can be either written to the phone, saved as a backup or printed. Writing to the phone saves the changes into the device. Please note that in ...
    • Data - Large images

      Additional section in the report showing one image per page in full size. You can filter them by time, file name or location and choose between ascending and descending order.